FGC88 Privacy Policy

1. Introduction

FGC88 operates as an online gaming platform serving players across the Philippines. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or any of the services we offer.

This policy applies to all visitors and registered players. Whether you are simply browsing from Manila or playing live casino games from Cebu, the same standards apply to how we handle your information.

We are committed to handling your personal data responsibly and in a way that is transparent and fair. If you have questions about anything in this policy, our support team is available around the clock.

2. Information We Collect

We collect personal information in several ways — directly from you when you register or interact with the platform, and automatically through your use of the site.

Information you provide directly:

• Full name, date of birth, and nationality
• Email address and mobile number
• Home address (city, province, and postal code)
• Government-issued ID details for identity verification ( KYC/AML purposes)
• Payment method details (e-wallet reference or bank account used for deposits)
• Username and password (stored in encrypted form)

Information collected automatically:

• IP address and approximate location
• Device type, operating system, and browser version
• Pages visited, time spent, and actions taken on the platform
• Session identifiers and login timestamps
• Cookie data (see Section 6 for details)

3. How We Use Your Data

FGC88 uses your personal information only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your player account
• Verify your identity and age (you must be 21 or older to play)
• Process deposits and withdrawal requests in Philippine Peso
• Detect and prevent fraud, money laundering, and suspicious activity
• Provide customer support and respond to your enquiries
• Send you account-related notifications such as transaction confirmations and security alerts
• Improve platform performance and user experience through aggregated analytics
• Comply with applicable legal and regulatory requirements

We do not use your personal information to make automated decisions that significantly affect you without human oversight. If we ever need to use your data for a purpose not listed above, we will inform you first.

4. Sharing Your Information

FGC88 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We only share your information in the following limited circumstances:

All third-party service providers who process your data on our behalf are bound by strict data handling agreements and are not permitted to use your information for their own purposes.

5. Payment Data

All transactions on FGC88 are processed in Philippine Peso (₱). We support local payment methods including Philippine online banking and mobile e-wallets. When you make a deposit or request a withdrawal, the relevant payment reference details are passed securely to our payment processor.

FGC88 does not store full bank account numbers or complete e-wallet credentials on our servers. Payment data is handled by our processing partners under their own security standards. We retain only the minimum transaction records necessary to support withdrawals, disputes, and compliance requirements.

6. Cookies and Tracking

FGC88 uses cookies — small text files stored on your device — to make the platform work correctly and to understand how it is being used. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account.
• Analytical cookies: Help us understand which pages are most visited and how players navigate the site, using aggregated and anonymised data only.
• Preference cookies: Remember settings you have chosen, such as display preferences, to improve your experience on return visits.

You can control or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may prevent certain parts of the platform from working as expected.

7. Data Security

We take the security of your personal information seriously. FGC88 uses a combination of technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

• All data in transit is encrypted using SSL/TLS protocols.
• Passwords are stored in hashed and salted form — we cannot see your actual password.
• OTP (one-time password) verification is available for login and sensitive account actions.
• Access to personal data within FGC88 is restricted to staff who need it to perform their role.
• Our systems are monitored continuously for unusual activity and potential security threats.

While we do everything reasonable to protect your data, no system is completely immune to risk. You also play a part in keeping your account safe — use a strong, unique password and never share your login details with anyone.

8. How Long We Keep Your Data

We keep your personal information for as long as your account is active and for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.

Transaction records, identity verification documents, and account activity logs are retained for a minimum period in accordance with standard financial record-keeping practices. Once the retention period expires, data is securely deleted or anonymised.

If you request account closure, we will acknowledge your request promptly and begin the appropriate data handling process. Some data may be retained for longer if required by law or ongoing investigations.

9. Your Rights

As a player on FGC88, you have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to correction: If any of your details are inaccurate or out of date, you can ask us to update them.
• Right to deletion: In certain circumstances, you may request that we delete your personal data. Note that some data must be retained for compliance purposes.
• Right to object: You can object to your data being used for specific purposes, such as analytics.
• Right to data portability: You may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, contact our support team. We aim to respond to all data requests within a reasonable timeframe. We may need to verify your identity before processing certain requests.

10. Minors and Age Verification

FGC88 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. During registration, you are required to confirm your age, and we may request a government-issued ID to verify this.

If we discover that an account has been created by someone under the required age, we will immediately suspend the account, void any activity, and delete the associated personal data in accordance with this policy.

11. Updates to This Policy

FGC88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When we make material changes, the "Last updated" date at the top of this page will be revised.

We encourage you to review this page periodically. Continued use of the platform after updates are published constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please reach out to our support team:

• Email: [email protected] (plain text only — copy manually, do not click)
• Support hours: Available 24 hours a day, 7 days a week

You can also find answers to common questions on our FAQ page. For concerns about account security or suspicious activity, contact us immediately so we can take prompt action.